The project team have authored a new article titled ‘Conditions that enable effective feedback‘, which is published in the journal Higher Education Research & Development. The article proposes that there are 12 conditions that enable effective feedback in higher education. These 12 conditions were distilled from seven rich case studies through multiple stages of thematic analysis, case comparison and reliability checking. The 12 conditions were also evaluated by surveying senior leaders of Australian universities. These conditions highlight the importance of carefully designing feedback processes, along with the need for addressing capacity and culture for feedback. This helps to explain why there are such variances in effective feedback across contexts, and offers insight into how it may be achieved.